Shipping policy

Order Processing

All orders are processed within 2–5 business days after your order is placed. Business days do not include weekends or holidays.

During new drops, holidays, or periods of high order volume, processing times may be longer.

Shipping Times

Once your order has been processed and shipped, estimated U.S. delivery time is 3–5 business days. Delivery times are estimates and are not guaranteed.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Wicked Boyz is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible at wickedboyz.dept@gmail.com. We cannot guarantee that an address can be changed after an order has been placed.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delays may occur that are outside our control. If your tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier first and then contact us if you need additional assistance.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, contact us at wickedboyz.dept@gmail.com as soon as possible. Please include your order number and photos of the item so we can review the issue.

Questions

For questions regarding your order or shipping, contact us at wickedboyz.dept@gmail.com.